Welcome to BLUEJWEL! We are delighted to offer you a seamless shopping experience, which includes our Free Shipping and Delivery service. Below you will find the details of our shipping policy.

Free Shipping

  1. Eligibility for Free Shipping
    • Free shipping is available on every order.
    • This offer is applicable only within India.
    • Free shipping may not apply to certain remote or hard-to-reach locations.
  2. Exclusions
    • Free shipping does not apply to bulk orders or items requiring special handling.
    • Certain promotional or discounted items may not be eligible for free shipping.

Delivery Times

  1. Processing Time
    • Orders are processed within [1-3] business days after payment confirmation.
    • During peak periods, processing times may be longer.
  2. Shipping Time
    • Standard Shipping: [4-7] business days.
    • Express Shipping: [1-3] business days (additional charges may apply).
  3. Delivery Time Estimates
    • Major Cities: [2-5] business days.
    • Other Areas: [5-10] business days.
  4. Shipping Partners
    • We partner with reputable courier services to ensure your order is delivered safely and on time.
  5. Tracking Your Order
    • Once your order is shipped, you will receive an email with the tracking information. You can track your order through our website or directly on the courier’s tracking page.
  6. Delivery Conditions
    1. Address Accuracy
      • Ensure that the delivery address, contact number, and other details are accurate and complete.
      • We are not responsible for delays caused by incorrect or incomplete address details.
    2. Delivery Attempts
      • Our courier partners will make [two/three] delivery attempts before returning the package to us.
      • If you are unavailable during the delivery attempt, please contact the courier service to reschedule delivery.
    3. Damaged or Lost Items
      • If your package arrives damaged or is lost in transit, please contact our customer service within [48 hours] of delivery.
  7. International Shipping

    At this time, we do not offer international shipping. We only ship within India.

  8. Changes to This Policy

    We reserve the right to modify this Free Shipping and Delivery Policy at any time. Changes will be posted on this page and will take effect immediately upon posting.

    For any questions or further information, please contact our customer service team at info@bluejwel.com or +91 22 4015 3021.

    Thank you for shopping with BLUEJWEL